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Can You Get a Refund on OnlyFans?
·7 min read
If you are reading this, you are probably frustrated. Maybe you subscribed to a page that turned out to be empty, maybe you accidentally tipped $100 instead of $10, or maybe you see a charge on your card that you didn't make.
First, here is the hard truth: Officially, OnlyFans has a strict "All Sales Are Final" policy. Because digital content is consumed instantly, they generally do not offer refunds just because you "didn't like" the content or you "forgot to cancel" your subscription.
However, do not panic yet. There are three specific exceptions where OnlyFans is legally required (or willing) to give you your money back. This guide will walk you through exactly when you can get a refund, the correct steps to ask for one, and the one thing you must never do unless you want to be banned from the platform forever.
While "regret" is not a valid reason, "fraud" and "failure to deliver" are. Here are the only scenarios where a refund request is usually successful.
This applies specifically to Pay-Per-View (PPV) messages or Custom Requests.
If you fit into one of the scenarios above, do not call your bank yet. Follow this process to solve it within the app.
If the issue is a custom video that wasn't delivered or a misunderstanding, message the creator directly. Most legitimate creators value their reputation. If they forgot your order, they might refund you voluntarily or give you extra content as an apology.
If the creator ignores you or the issue is technical, go to official support.
"Subject: Refund Request for Transaction [ID Number]
Hello, I am requesting a refund for a payment of $[Amount] made on [Date] to [Creator Name].
Reason: [Content was broken / Custom service was never delivered / Unauthorized access].
I have attempted to contact the creator but received no response. Please review the transaction log. Thank you."
If OnlyFans Support says no, you might be tempted to call your bank or credit card company and file a dispute (also known as a "Chargeback").
STOP. Read this first.
A chargeback is the "Nuclear Option." OnlyFans has a zero-tolerance policy for chargebacks. If you forcibly take the money back through your bank:
Only file a chargeback if:
If you just want your $10 back but want to keep using the site, do not chargeback. It is not worth losing your account over a small mistake.
For more details on how the other side handles this, read our chargeback protection guide.
Most "refund" issues are actually just people forgetting to cancel. If you don't want to be charged again next month, you must disable the "Re-Bill" feature. Deleting the app or logging out does not stop the charges.
Once this is off, you will keep access until the month ends, but you will not be charged again.
The vast majority of refund requests happen because a user feels "scammed" by a low-quality creator. They subscribe for $20 expecting daily posts, but the creator hasn't posted in 3 months. Or they pay for a "VIP" page that turns out to be just bikini pics found on Instagram.
The Solution: Vet Before You Buy. You wouldn't buy a product on Amazon without checking the reviews. Do not buy an OnlyFans subscription blindly.
Use OnlyFinds.io to Check the Creator: Before you drop your credit card info:
Spending 30 seconds on a search tool can save you $20 and the headache of fighting with support.
Can I get a refund if I forgot to cancel? No. OnlyFans treats subscriptions like a gym membership. If you forget to cancel, that is considered user error, and they will not refund the renewal charge.
How long does an OnlyFans refund take? If Support approves your refund, it typically takes 3 to 5 business days for the funds to appear back on your bank statement.
Will the creator know if I ask for a refund? Yes. The creator will see that a transaction was reversed. If you file a chargeback, they are also notified and may block you permanently.
Can I get a refund if the creator blocked me? If a creator blocks you without cause while you have an active subscription, you are entitled to a refund. Contact Support immediately.
Don't waste money on inactive or fake profiles. OnlyFinds helps you find verified, active creators with transparent statistics so you know exactly what you are paying for before you subscribe.